Privacy Policy

This Privacy Policy describes how Wazamba collects, uses, stores, and protects your personal information when you access and use our website. By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

Information We Collect

We may collect the following types of personal information when you interact with our website:

• Full name, date of birth, and gender
• Email address and phone number
• Residential address and country of residence
• Account login credentials
• Payment and transaction details
• IP address, browser type, device information, and operating system
• Cookies and similar tracking technologies data
• Communication records between you and our support team

How We Use Your Information

The personal information we collect is used for the following purposes:

• To create and manage your account
• To verify your identity and prevent fraudulent activity
• To process transactions and maintain accurate records
• To provide customer support and respond to your inquiries
• To send you relevant updates, promotional offers, and service notifications
• To comply with legal and regulatory obligations
• To improve our website functionality and user experience
• To conduct internal analytics and research

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption protocols, secure servers, firewalls, and access controls. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account remains active or as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain certain data for an extended period to comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing of Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website, processing payments, and delivering services. We may also disclose your information when required by law, regulation, or legal proceedings.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access and obtain a copy of your personal information
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal information
• The right to withdraw consent for data processing
• The right to restrict or object to certain processing activities
• The right to data portability

To exercise any of these rights, please contact our support team through the channels provided on our website.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please reach out to our customer support team. We are committed to addressing your inquiries promptly and ensuring the protection of your personal information.